Free shipping in the US on orders $60 or more only on this deal
Each brand sells its products directly to you, so each deal is a separate purchase. Carts can not be combined.
Products in cart are not reserved until payment is confirmed.
Free shipping in the US on orders $60 or more only on this deal
Each brand sells its products directly to you, so each deal is a separate purchase. Carts can not be combined.
Products in cart are not reserved until payment is confirmed.
Returns
We’re happy to accept returns on both opened and unopened products up to 30 days after your order was delivered. All returns help us better understand your experience, ensure product quality, and maintain the highest standards for our customers.
All returns, exchanges, damaged items, and incorrect orders are handled through our Returns Portal. Please refer to the link included in your emails to access our Returns Portal.
Through the portal, you can:
Once submitted, a member of our team will personally review your submission and follow up with you as quickly as possible.
All returned items may be required to be sent back to us so we can properly evaluate the product and ensure quality control. Customers are responsible for all return shipping costs.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Refunds apply to product costs only. Original shipping charges cannot be refunded.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days. Please note refunds can take up to 7 business days to be reflected on your bank statement.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@olivelle.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please refer to the link included in your emails to acces our Returns Portal